Customers and Work: New management

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New management

By anonix - 21/12/2014 19:08 - Canada

Today, a customer came in with a laptop smashed beyond repair. She asked if we could recover her files, but thanks to my idiot boss's new store policy I had to ask her a bunch of questions, including if she had tried "turning it on and off." She stared at me, speechless, like I was a complete moron. FML

I agree, your life sucks 39 163

You deserved it 4 409

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Same thing different taste

By lemongrab - 18/05/2014 14:14 - Canada

Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML

I agree, your life sucks 55 063

You deserved it 4 263

By in_hardik - 11/06/2012 01:14 - United States

Today, at my workplace, I saw a system crashing. I mean literally, my manager was throwing my colleague's laptop at him while shouting around the office. This is only my second day. FML

I agree, your life sucks 25 077

You deserved it 1 880

Retail work sucks

By Anonymous - 11/07/2024 15:00 - United Kingdom

Today, a very rude older woman came in wanting to buy her first laptop. After a full hour showing her laptops and all the stuff you can do with them, she decided she didn’t want one. As a bonus, she told my manager, “He’s not very good at his job, is he?” Walk toward the light, you grave-dodging old bag. FML

I agree, your life sucks 499

You deserved it 121

By Anonymous - 07/01/2016 15:52 - United States - Odem

Today, my 70-year-old coworker managed to do something to our shared computer for it to not boot up. This is our 4th computer since we've been working together, and he refuses to believe that he's the problem. FML

I agree, your life sucks 20 914

You deserved it 1 466

By Anonymous - 13/11/2015 18:07 - United States - Dearborn

Today, I got my laptop back after lending it to my friend. It wouldn't boot, and after investigating I found out it'd been stripped of its hard drive and all its memory. When I confronted my "friend", he accused me of lying and trying to ruin his reputation. FML

I agree, your life sucks 27 470

You deserved it 2 592

X marks the spot

By Anonymous - 01/07/2013 21:14 - United States - Chicago

Today, I had to explain to a coworker that "the little red X" next to the email title she's been pushing out of curiosity is actually the delete button. Then, I had to restore the dozen emails she'd deleted even after I told her to stop. She's a manager. I stock shelves for a living. FML

I agree, your life sucks 44 745

You deserved it 2 541

Unionize!

By worksux - 05/01/2011 20:25 - United States

Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML

I agree, your life sucks 41 142

You deserved it 4 149

By lord kuntface - 22/08/2013 21:33 - United States - Fort Myers

Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML

I agree, your life sucks 41 635

You deserved it 3 547

By burnnotice - 19/09/2009 14:10 - United States

Today, I was trying to turn on my computer and couldn't. I spent twenty minutes trying to figure out what was wrong when I finally called my husband for help and made him leave work. He came in, looked at the wall, and plugged it back in. The look on his face said it all. FML

I agree, your life sucks 8 229

You deserved it 57 345

By Anonymous - 11/07/2014 22:54 - United States - Stockton

Today, I had to explain to my boss that using a wired connection instead of wifi won't stop his computer from getting viruses. He looked at me, open-mouthed and wide-eyed, like he was a 13-year-old boy and I was a pair of tits. Then he called me clueless and told me to get back to work. FML

I agree, your life sucks 43 173

You deserved it 3 937

Kazze 31

Sunday 21 December 2014 23:55

"Have you tried reinstalling windows?" "My disc drive is in 17 pieces, what the **** do YOU think?"

Futacy 29

Monday 22 December 2014 0:06

Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML

Comments

WOTAN1488 24

Monday 22 December 2014 0:17

Lol. Try saying "Although your computer is totally ******, it is store policy I ask you these questions..." And continue on.

AntisocialLife 6

Monday 22 December 2014 0:17

Rules are rules....

FiendHunter 19

Monday 22 December 2014 0:29

Because anyone with common sense would think that's the problem with a smashed computer.

VeganVampyre 26

Monday 22 December 2014 13:16

Well yeah. Clearly she just needs to restart it and it will magically put itself back together.

PenguinBitch 43

Monday 22 December 2014 0:32

I know it's store policy but why sound like a fool when the problem is completely obvious. Not only is your boss an 'idiot', but now the customer thinks you are too.

flee2321 10

Monday 22 December 2014 19:29

I realize in this case the problem was pretty obvious but a lot of times people think the problem is obvious and usually a bigger than it is. But asking some questions it can determine what the actual problem is with the computer. Though, again, I feel like this one is actually obvious.

Exodiafinder687 58

Monday 22 December 2014 0:32

"Have you tried not having a smashed laptop?"

davincidasecond 24

Monday 22 December 2014 5:36

I swear, I laughed so hard at this.

ChildrenOfFilth 12

Monday 22 December 2014 0:42

"Is it charged?"

HereNReady 13

Monday 22 December 2014 0:53

If she gave you lip all you'd have to say is "Look lady, I'm not the one with a smashed laptop here." Then high five the next closest customer and walk off.

russfml 31

Monday 22 December 2014 4:37

And guess who lost their job, you did. Well played lol

slyde32 12

Monday 22 December 2014 10:32

I wouldn't high 5 you for that, I'd just leave you hanging

tuxedoandex 28

Monday 22 December 2014 1:22

you could always try turning your boss off and on again

cherrycokelove 8

Monday 22 December 2014 5:51

haha love it !!

MrConcise 34

Monday 22 December 2014 1:26

"Have you tried restarting your laptop?" "The **** do YOU think?" | 200 questions later . . . | "Is your laptop smashed beyond repair?" "...yes, that's what I said when I came in."