Work: Today, a customer was rude to me, and I was rude back. He then...

By T_Willl - 17/11/2010 03:43

Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML

I agree, your life sucks 16 988

You deserved it 57 680

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Same thing different taste

By DarkSerebii - 05/06/2014 15:16 - United States

Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML

I agree, your life sucks 45 844

You deserved it 3 651

The customer is always a dong

By Obviously works everywhere - 20/09/2017 23:15

Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML

I agree, your life sucks 3 935

You deserved it 219

By notfuckingpaidenough - 13/06/2015 11:45 - United States - San Leandro

Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML

I agree, your life sucks 31 506

You deserved it 2 075

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 914

You deserved it 2 477

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 740

You deserved it 7 682

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 656

You deserved it 2 015

By Anonymous - 11/03/2018 01:30

Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML

I agree, your life sucks 4 436

You deserved it 393

Please leave

By bakingwomannnnnnnn - 20/11/2013 07:59 - United States - Redding

Today, I was cussed out by a customer who was unhappy, and he asked to speak with my manager. When I told him I owned the store, he said that that was the problem. Apparently women are "too flaky" to run a bakery properly. FML

I agree, your life sucks 46 880

You deserved it 3 142

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 995

You deserved it 4 048

Broadcast

By suspended - 25/07/2015 00:59 - United States - Englewood

Today, I had to call a coworker to the office via the store intercom. The damn thing didn't turn off properly and everyone heard me say, "I hate that asshole. Just be where your dumb ass should be." I realized my mistake a few seconds before my manager stormed in and threatened to fire me. FML

I agree, your life sucks 14 198

You deserved it 27 060

EpicPear 0

Wednesday 17 November 2010 9:06

YDI For not being the mature one.

jenchen 0

Wednesday 17 November 2010 9:06

Ouch. Well good luck finding another job. =)

Comments

mitchem 3

Wednesday 17 November 2010 21:41

if you made it to manager then you should have know that regardless of how the customer is acting towards you, you just have to suck it up and take it. You had the right to refuse service, but the rules of business say you gotta be nice

5t3ff1k4h 44

Wednesday 17 November 2010 22:22

"The customer is always right". Even if you know damn well they're wrong.

mitchem 3

Thursday 18 November 2010 7:52

Exactly! Statistics say they will tell seven people, then those seven people will tell seven other people, and down the line over 500,000$ have been lost because of one instance of intolerance. I'm not saying everyone is, but many consumers and customers are stupid and think that just because it is your job to do something for them you are basically under their will. If you don't suck it up to them and make them feel "special" they get pissed and it suddenly becomes your fault that the entire incident happend.

utopium_fml 1

Wednesday 17 November 2010 23:58

What the hell is wrong with you ppl ?! So many "you deserved it" ! So many ppl saying that "the customer is always right" or "it's bad for business"... Wtf ? There are things way more important than business and money ! Like your dignity... if someone is treating you like dirt for no reason, you don't let him just because "it's bad for business", just for his money like some kind of prostitute. You're a human being, just as your customer, not a slave. You deserve as much respect as he does.

Sammara 0

Thursday 18 November 2010 0:40

Bad decisions were made on both sides here. Customers (even people who work for the company and are disguising themselves as customers) have no right to be rude to salespeople. However, a rude customer is not worth risking your reputation at your job over. I've found that the best way to handle rudeness is to be overly polite. It drives them nuts, to not get a rise out of you, and they usually just leave without involving the manager.

auto_da_fe 2

Thursday 18 November 2010 1:08

I hope you get fired.

greycellgreen 0

Thursday 18 November 2010 1:38

If the owner was rude to his employee, I say f*** that guy and his company. What was the company? I don't support companies who treat their employees like crap!