Money: Today, I called an airline's customer service line. Apparently...

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 297

You deserved it 2 115

Carnival of Disasters
Dive into carnival, where hilarious costumes meet unexpected mishaps. Laughter is guaranteed, mask or no mask! More…

Previous FML Next FML

Same thing different taste

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 33 008

You deserved it 3 712

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 169

You deserved it 2 954

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 375

You deserved it 3 038

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 674

You deserved it 6 320

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 839

You deserved it 173

Hold the line

By Anonymous - 06/07/2020 08:02

Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML

I agree, your life sucks 535

You deserved it 2 615

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 847

You deserved it 142

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 196

You deserved it 3 590

By Beva - 17/01/2013 05:03 - Sweden - Falköping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 086

You deserved it 2 400

By Juicy12Jham - 09/09/2011 03:30 - United States

Today, I was on the phone with Microsoft Customer Service for about a total of two hours. That's the longest I've ever talked to anybody. FML

I agree, your life sucks 26 118

You deserved it 4 461

alexup24 13

Tuesday 3 April 2012 8:04

call customer service and file a complaint. oh wait...

McMan 23

Tuesday 3 April 2012 8:32

You said that to the OP who had the stutter too. Y U CHEATING?!

Comments

yeongji 31

Tuesday 3 April 2012 13:54

I hope you asked them for their name.

bertman21 5

Tuesday 3 April 2012 14:05

They do that to people who let them. Go talk to them in person. Tell them your problem maybe put a few ***** in as your saying it and your all set. Ydi for letting them

mellophone21 0

Tuesday 3 April 2012 14:59

Scream at them when they put you on hold. They usually can still hear you.

hqbrat 8

Tuesday 3 April 2012 15:31

You should've gone to the actual airport and gone to an actual person

gman90210 18

Wednesday 4 April 2012 4:46

Wouldn't do any good they don't care and can get away with it cause they know people need the flights they book. Just like oil companies there is no reason prices are so high other than them lining their bank accounts

hqbrat 8

Thursday 5 April 2012 20:23

That's completely true they raise prices so that if people want oil they pay higher for the workers who mine for it can get it because it's a high risk job then when there's enough oil theyll lower it cause they know we're the oils at duh

Inediblepeaches 15

Tuesday 3 April 2012 15:35

What was so important?!?!

HollyDolly660 8

Tuesday 3 April 2012 15:42

Does anyone else want to know why the question was?!

mellophone21 0

Wednesday 4 April 2012 17:24

geod69 8

Tuesday 3 April 2012 16:28

Duh hang up

DaKillaMafia 2

Tuesday 3 April 2012 16:30

By gibberish, you mean the word lawyer. It works almost every time for my dad. Or he'll say he's going to cancel the service if it happens to be phone or Internet.