By Anonymous - 26/07/2012 17:02 - United States - Winter Park

Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
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Top comments

VooDooCarrie91 19

Pay with monopoly money!

123 6
davymac718 4

That's why I can't stand customer service!

81 4

Comments

nela25 23

Welcome to the customer service in the United States... or should I say. Bienvenidos! Como puedo ayudarte?

2 3
unknown_user5566 26

There's no indication that OP is from the US (at least not on the android app). Pretty sure there is shitty customer service everywhere, not just in America.

1 2
A7X_LoVeee 10

OP is from Florida.

2 0
andiewithlove 21

It says OP is from Florida. So yes, US. That's an android for you:P haha

2 0
unknown_user5566 26

Ah, stupid Android app! I really prefer using FML on my iPad because I can actually see all the poster's details.

1 1
dead_insects 18

I would rather have customer service from America than anywhere else!!!

0 0
BradTheBrony 19

Uh, #47, the Mexican stereotype is HOUSEKEEPERS and MAIDS. Shouldn't that be Indian, not Spanish?

0 0
redhedsaysrawr 18

I feel your pain, OP... Dell fixed mine, however they wiped my hard-drive, but in addition to the personal files which i new would be deleted so i backed up, it also took all the free preloaded software i had on it before that i CANT get back without either paying or having them download... im so mega pissed...

2 3
TheDrifter 23

You should have a restore disc. Its all on there.

4 0
Skymone 6

Sounds like service in all countries. I'm glad, though, that where I live, you may either get your money back or a brand new pc if it still has the same error after 2 repairs. Hope you have the same rights!

3 0
almostmarried 5

That sucks. Hope you get a deal for services. Thats bullshit

3 1
ceccles628 6

Did you send it to the wrong place? Maybe s cleaning service perhaps?

0 5
xpheonix57 7

Warranty Logistics? They've done that to me four times now, and I'm still waiting I get it back this time.

2 1
ASD_K 11

Demand your money back. If you don't get it, sue.

3 3
DocBastard 38

Or...this may sound crazy, I know...just bear with me...or perhaps you could ASK THEM TO FIX IT instead of jumping to a frivolous ******* lawsuit? Why the hell is that the attitude these days? Something goes wrong...sue!

8 0
ASD_K 11

I mean that she paid them to fix it. The company was likely advertised. They didn't fix it, and technically just took OP's money through a scam.

0 2
linkinpark98 23

The exact same thing happened to me about a month ago. Couldn't stand the place. My screen had cracked from a fall to the ground, and all they did was put one of those plastic wrappings over the screen to make it look like they fixed it. -_-

3 1
ericathealien 7

Just throwing this out there, sometimes all a computer needs is a good cleaning. Dust can really mess with performance and overheating issues. That still sucks though if there were other problems that weren't resolved by this.

2 0
downtime 12

Especially if there was no specific problem given, they may have opened it up and seen a mess of shit in there, thought "ah this must be the source of the problem", cleaned and booted and found no other issue. I find a lot of people with IT problems are very very vague. "It just doesn't work properly" isn't a justified error message people.

2 0