Work: Today, I was yelled at by a customer because I wouldn't give...

By Anonymous - 25/03/2013 21:53 - Netherlands - Drachten

Today, I was yelled at by a customer because I wouldn't give her a new iPhone 5 for free to replace her broken Nokia, which she threw out the window in "blind rage". I felt awful having to thank her for calling. Sadly, this is a daily event. FML

I agree, your life sucks 35 767

You deserved it 2 692

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Same thing different taste

By bobafett892 - 02/10/2016 17:32 - United States - Atlanta

Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML

I agree, your life sucks 11 138

You deserved it 867

By lemongrab - 18/05/2014 14:14 - Canada

Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML

I agree, your life sucks 55 061

You deserved it 4 261

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By bananaface - 16/11/2009 07:29 - United States

Today, I stood in line for one hour to get a new phone. It then took me 2 minutes to drop it and shatter the screen, and 2 seconds for the employee to look at, laugh, and tell me, "That Sucks." FML

I agree, your life sucks 16 537

You deserved it 32 189

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 654

You deserved it 2 015

By sammarli530 - 29/05/2013 16:24 - United States - New Lenox

Today, after calling the insurance plan for my new iPhone a "huge waste of money", I promptly dropped it in the store while trying to put it into my pocket, cracking the screen. FML

I agree, your life sucks 24 777

You deserved it 52 176

Good one, lady

By Cellismasher - 04/11/2009 22:37 - United States

Today, while walking to work, I accidentally dropped my $400 cell phone on the sidewalk. The screen shattered into a million pieces. A woman passing by looked at the ruined phone and said, "Now that's what you call a dropped call!" She laughed and kept walking. FML

I agree, your life sucks 38 801

You deserved it 18 488

By sad face - 07/03/2012 19:25 - Canada

Today, my history teacher confiscated my iPhone. She dropped it on the way back to her desk, and I now have a shattered iPhone screen to fix. FML

I agree, your life sucks 32 525

You deserved it 32 041

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By ss - 06/09/2011 13:17 - Australia

Today, I took my new iPhone into a technician to complain that when people called me, the audio was very quiet and muffled. Convinced it was a fault, I demanded a replacement. That is when he peeled off the factory issued protective screen that covered the ear piece. FML

I agree, your life sucks 8 257

You deserved it 53 891

airforce987 20

Tuesday 26 March 2013 9:28

I'm confused... Why would she need a new phone? Her Nokia should be fine...

galt 13

Tuesday 26 March 2013 9:21

What a crazy bitch

Comments

Headcrab 29

Tuesday 26 March 2013 10:15

I would have laughed in her face and hung up the phone. why waste your time in someone like that?

SillyGirl4602 23

Tuesday 26 March 2013 10:48

It may suck and be really annoying but he can't hang up the phone. He works in customer service. It's his job to deal with annoying people.

tswizz 13

Tuesday 26 March 2013 10:18

*break

LostByumbers88 5

Tuesday 26 March 2013 10:20

I understand your pain. No really I deal with that on a daily basis as well.

elliott2 3

Tuesday 26 March 2013 10:24

Everyone knows that it's a scientific fact you can't break a Nokia. That's what you should of said

Niggasaywhut 16

Tuesday 26 March 2013 10:31

If the phone broke, it obviously wasn't a Nokia. When a Nokia is dropped on the ground it causes an earthquake.

acerima 11

Tuesday 26 March 2013 10:42

Have to love the "me" mentality of people today.

elliott2 3

Tuesday 26 March 2013 10:46

Earthquake?? The Nokia killed the dinosaurs everybody knows that.

fleur_de_fevrier_fml 22

Tuesday 26 March 2013 10:49

I used to work in a call center and I never let any customer insult me or yell at me. I would firmly reply that I would have to end the call if their tone and vocabulary didn't change and that usually would do the trick. If it didn't, I'd simply hang up. My boss would never say anything as I was staying polite and didn't use bad words to retort to these assholes who thinks that the hotline in their anger therapy session. Maybe I was lucky and my management was lenient, but I always refused to be disrespected like that. On the long run, it can really bring you down. OP you should have a talk with your manager and see if you can get off the hook in these circumstances. You shouldn't be any frustrated low life's punching ball. It's not like you owned the company and made the rules. Good luck.