You and OP are going to grow a pair then call management?

It's the iPhone autocorrect I'm sorry about that!

A pear?

Because 1 or 2 items over is usually a mistake! Beyond 3, on purpose! Have you never made a mistake like that? I stay away from those lanes now, even with 1 item! I don't want the bad attitude that they always have.

"Above the rules"? It was ONE extra item. That's like a cop giving someone a ticket for doing 36 in a 35 zone. There is no need to even say anything about it. The cashier deserves to be fired, and definitely never needs to work in a customer-employee interactive work place again.

I didn't realize people took express lanes so seriously. Some of these comments are so bizarre. Most cashiers don't care if you have a few items over because it's not hard to quickly scan a few extra items. The point of the express lane is so that customers with a few items don't have to wait behind those with full carts. It's really not as serious as you're making it out to be. o.O

Realistically, rules are rules! In response to your example, cops have every right to ticket you for going 1 over. It's called a limit. Don't go past it. Just because most people are flexible enough to let it slide doesn't make it okay, and surely doesn't warrant crying about it on FML.

The rules might be different in other countries but in Australia a cop can't ticket you if you are a few kilometers over the limit, because not everybody's speedometers are 100% accurate. Though staying in the speed limit is a lot more serious than sending a few extra items through the express lane.

#116, I agree with #147 - and I was gonna say the exact same thing. If the speed limit is 60, a cop in Australia can't give you a ticket unless you're clocked going more than 63. Even the LAW makes room for common sense, let alone shopping rules! People like you make this world so much more annoying.

Police sure is lenient over there. Here, you will be fined for going 51 in a 50 p/h zone. If the problem turns out to be the car, you can sue the manufactorer. As a result, all speedometers will be set a bit higher than you actually go. In my car, it shows 50 when I drive only 45 km p/h.

Still, is that a reason to be verbally abused that badly? The cashier could have just said, "You are above the limit, please go to another cashier." No need to be so rude.

#231 Thank God I don't live in America then. The more I hear about it, the more it sounds like an awful place to live.

So, 42, what you're saying is you're incapable of basic math? If you count every item, how do you "always miss one or two"? You either know how to count or you don't.

That's what I think... . How hard can it be to correctly count 12 items? Though I agree you might sometimes miss one, I would have recounted my items at least three times before taking the express lane.

OP is not in the US, I don't think Germany is as sue happy as we are.

Even in the US I don't think you'd sue over this. They weren't morally wronged or prejudiced against or had their money taken - they just received sucky customer service, and even then, the argument is weakened slightly as technically OP did have more items than allowed. All you really get to do is complain to the manager or, if it's a chain, head office.