Hey, I'm the OP. My pipes burst at about 2:00 AM so I couldn't take water from neighbours or call a friend. We figured out they froze at like five PM and we were all trying to unfreeze them. At that point it was just the hot water that didn't work. It actually happened to us once already, and we fixed it so we didn't think it was a big deal until they burst. We called the plumber the next day and we had water by the time I woke up. It was just my little sister and I who were melting the snow, because we were the only ones who had to pee. We made a really big mess and my sister kept flushing the toilet before we actually had enough water, making us have to start all over again. It was a horrible experience and my older brother refused to help. But now, it's just a really funny story to tell.