Work: Today, while at work, a customer refused to speak louder, despite...

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 382

You deserved it 2 518

When Christmas Ends Badly…
Rather than debating politics with Uncle Roger for the umpteenth time, share the best Christmas FMLs to finally have a good family meal! More…

Previous FML Next FML

Same thing different taste

By ziatenaj - 15/10/2010 10:52 - United States

Today, at work, I was trying to repeat an order back to this guy, when his drunk girlfriend started to interrupt me. Whenever I would open my mouth, she would say "Blah blah blah." Literally. Eventually, I gave up. I got his order wrong, and got yelled at by my manager for not repeating his order. FML

I agree, your life sucks 30 246

You deserved it 2 960

Introverts unite!

By Jen - 20/10/2016 16:32

Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML

I agree, your life sucks 11 814

You deserved it 639

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

By Anonymous - 25/07/2012 01:37 - United States - Solon Springs

Today, a customer punched me in the face for repeating their order back to them because they thought I was making fun of their speech impediment. I have the same speech impediment. FML

I agree, your life sucks 40 454

You deserved it 2 267

Customer relationships

By UnemployedGirl - 02/07/2021 19:59

Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML

I agree, your life sucks 320

You deserved it 1 588

By Anonymous - 11/12/2009 06:23 - Canada

Today, I told a customer at the drive-thru I couldn't hear him as he had his music blaring too loud. The customer then drove to the window and verbally abused me for listening to my iPod at work. My "iPod" is the headset we use to take orders at the drive-thru. FML

I agree, your life sucks 33 162

You deserved it 2 507

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 654

You deserved it 2 015

Get on with it

By Anonymous - 07/04/2014 00:20 - Australia - Spearwood

Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML

I agree, your life sucks 47 978

You deserved it 3 554

By heretoserve - 27/09/2014 04:22 - United States - Winchester

Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML

I agree, your life sucks 41 690

You deserved it 3 763

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 600

You deserved it 234

brand125 17

Saturday 28 March 2015 19:36

at my work i wanna put up a "this isnt a library, speak up!" sign, for this reason..

snowflaky 22

Saturday 28 March 2015 19:41

Next time, repeat the order back to the customer to make sure you heard right. If they get frustrated with you then, at least you can tell your management you were still trying to get the right order.

Comments

rinzler806 9

Sunday 29 March 2015 16:40

Must've been an elementary school teacher.

thatsme293 28

Sunday 29 March 2015 19:46

People who take their anger out on others like that need to grow up.

dractheripper 11

Sunday 29 March 2015 20:29

What's even worse is when they don't enunciate and speak quietly, then look at you like you've grown a second head when you ask them to repeat themselves. Ah, retail.