Work

So I couldn't fit the whole story into the FML, but we actually didn't have to re-stock everything (and for the record, there was a huge sale going on, so she got, like, fifty shirts). Her credit card got declined. She then tried writing a check, but her check was apparently declined (my manager had taken over the register at that point). She spent ten minutes calling her friends, who were in the mall, to get them to come and help, but none of them came, and then she tried another credit card she had, and finally it went through. It was extremely frustrating, because my manager and I missed the bus, which we needed to get home.

Yes we get tips. It adds an extra few dollars an hour. Why wouldn't we get tips? We provide a service.

OP here. To those of you who referred to me as "he"... I'm a girl :) I work at Hollister and the jacket is actually one my friend from Georgia gave me. It's his school jacket so I'm not sure why she wanted it. #1 Damn straight. #2 We don't but I'll make sure to put it in the suggestion box :-) #3 I was worried she would try to jack it (get it)... #18 I would've assumed the same thing had it not be from a school in a different state. #24 It's one of those things where it's only nice to me for sentimental reasons haha. Thanks though. #28 Although that is often true my manager is really cool so after the whole thing was over I was able to explain exactly what happened and I didn't get in trouble. #44 Thank you for your novel :-) you rock. #48/71 (and anyone's else who wanted clarification): I know your comment was buried but actually we do have that exact rule. We aren't allowed to have any personal items visible except for the clothes/accessories we are wearing (which are required to be from the store as part of the dress code). My jacket was actually behind the counter in a place not visible to customers and had she not been walking behind the counter (against the rules btw) to get to the dressing rooms she never would've seen it. I just couldn't include that in the 300 character fml. #64 I'm guessing that was a joke :) But if you were serious then if you are ever working in retail don't do anything like that unless you want to get fired. #67 More than you know. #74 Nah, she was just a bitch. #73 By fill pup I'm assuming you mean follow up. But you're right some people can really be jerks sometimes! #88 Exactly. #66 Obviously (not a) Product #83 The only place I told her to go was hell.. Wow, just kidding, that was dramatic of me. But no it was a school jacket. #84 I'm sorry that sucks.. Sorry this is so long I wanted to try to reply to as many people as possible. -Katie

OP here. I don't have time to reply to every single comment, so here's the answers to all of your questions: 1. I was there because I was shopping. I work retail. Duh. "Store manager". 2. I resigned four months ago, with this manager witnessing. Also, I'm not a "he". Lol.