Work

Saxicolous tells us more.

Also, (not enough room to mention this in the FML) it wasn't a casual phone call, she was having a very heated (and obviously fake I realized afterwards) argument with some guy about how she was or was not just at some restaurant with another guy. She was screaming and cussing, the whole shabang! It was, in hindsight, a very effective distraction

kbug95 tells us more.

OP here! Thanks for the support and all. The cardmember was actually really understanding about it. I immediately apologized, but he was really cool. Could have been a bad situation furshur. I'm glad he wasn't a grumpy old man!