Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
I agree, your life sucks 41 737
You deserved it 7 682
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Top comments

Kiki242 19

For a second you had the coolest boss in the world.

187 4
kawaiichick 9

The Boss sounds bipolar.

132 11

Comments

gunnerblaster 21

Maybe the way you told the customer to leave was unprofessional but there is NOTHING wrong about refusing service to a rude and offensive customer - At least in my line of work.

3 0
firechicky 12

If you think all of your customers are a bunch of assholes you should find a new line of work.

1 1
monnanon 13

the good customers far outweigh the bad ones but the bad ones are still shite.

1 1
Xalandra 17

Customers are a bunch of assholes. There are a few gems who take the time to realize that you're human and treat you with respect and dignity, but most of them treat you like shit. This is not the employees fault, it's the customers fault.

1 0
firechicky 12

I've worked retail. And while yes there were quite a few assholes, some were awesome and I focused on them to get through my day. Now I work on an ambulance which is a good bit of customer service (for the conscious ones anyway). You don't treat people like shit even when they're rude to you.

0 0
mosquito19 14

you just got setup. your boss will never admit to saying shit like that.

0 0
Sandman1917 5

Both you and your Boss are idiots. Customer service is everything. One satisfied customer may tell one or two other people, but one dissatisfied customer will go out of their way to tell 10-20 people not to do business with you.

1 4
thecrazymancan 17

True, but let's not forget that if one customer starts being a bitch, OTHER customers will just leave. So you may have saved yourself one customer, but you lost 10 more. :/

1 0
kasmol 16

It sounds like your boss got tired of your complaining and decided you needed. to learn a lesson. Bosses seldom "come around to your way of thinking" on issues like this. Now be an adult, stop blaming the customer, and do your job. Oh, please let us know where you work so we can avoid you...at least until your boss has the evidence to support firing your ass.

0 5
Xalandra 17

You have obviously NEVER worked retail. The customer usually IS the problem. Always. No ma'am, I can't use that coupon on that item because it's already on sale, the computer will reject it. No sir, I can't give you 50% off this item because the package is slightly damaged, I can clearly see that all the items are inside and none of them are damaged. No ma'am I can't do that for you because that's against company policy I'm afraid and I could get fired. Customers will try and do anything to save one more dollar on an item, even if it means asking you to risk losing your job by breaking store policies. It's ridiculous and it needs to stop.

2 1
kasmol 16

I have worked retail for years...electronics, grocery and box box building supply. People are pigs. They mutilate merchandise, will steal right in front of you, and then cuss you when you confront them. I have had to deal with unsupervised children, intoxicated adults, and elderly folks who can't remember why they came in and blame me for it. But that is the nature of retail. Without those pigs, your traffic falls and your business fails. Good employees recognize this and constantly try to find ways to tolerate the biggest pigs and reward the good customers. If a person can't handle that or wants to turn interactions with customers into personal combat, they need to find work elsewhere.

0 1
atrandom 11

You're boss sucks for what he did but you still deserve it for poor customer service. Dealing with difficult customers is part of the job. Learn it or find a new job

1 0