Work: Today, at work, a woman demanded a refund for a video game. She...

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 091

You deserved it 3 139

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Same thing different taste

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

Insult of the week

By Anonymous - 01/04/2016 20:21 - United States - Slidell

Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML

I agree, your life sucks 21 380

You deserved it 1 713

By lemongrab - 18/05/2014 14:14 - Canada

Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML

I agree, your life sucks 55 061

You deserved it 4 260

Simmer down, Karen

By mando - 06/10/2011 15:14 - Australia

Today, at work, I refused a customer a refund because there was nothing wrong with the item, and she didn't have the packaging. I then watched as she and her son rummaged through a public bin for the packaging. When I refused her again, she called me a "fucking idiot". FML

I agree, your life sucks 30 019

You deserved it 7 010

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 532

You deserved it 2 738

Worst customers, part 37764

By FthisJob - 03/10/2022 21:00

Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML

I agree, your life sucks 1 154

You deserved it 100

By wallets - 29/02/2012 07:47 - United States

Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML

I agree, your life sucks 30 024

You deserved it 2 486

Karen strikes again

By lanadelreylover - 04/06/2021 17:01

Today, I was working at a carnival. I was on the ticket booth, and middle-aged lady came up asking for a refund for $50 worth of tickets she didn’t use. However, there are signs saying I can’t give out refunds. She spent 10 minutes yelling at me to give her a refund. FML

I agree, your life sucks 1 170

You deserved it 76

Jan scams again

By jb100 - 24/07/2015 20:08 - United States - Perryville

Today, as I was working at a bakery, a woman stormed in, cut in front of the line, and began yelling at me. She claimed I didn't give her a sandwich earlier and demanded a refund. She got the refund out of my paycheck, and as she was leaving she muttered, "Ha, works every time." FML

I agree, your life sucks 31 269

You deserved it 2 201

Chellybelly92 14

Friday 21 June 2013 2:23

I hate customers like that. They think the louder they get the more likely it will go their way.

DooleyFTW 17

Friday 21 June 2013 2:25

Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates

Comments

MuseFan1991 14

Friday 21 June 2013 11:32

i despise customers like this. they don't get what they want so they instantly pull the race card. i got called racist by an indian woman for not giving her husband a bottle of water, after he'd told me he didn't want a drink with his meal. and my sister got called racist because a woman hadn't been paying for her storage space so she got taken off the books. bear in mind this 'racism' took place over the phone, so my sister couldn't even SEE the woman

lwonderful 11

Friday 21 June 2013 13:53

She has no argument to hold in court. You do. You're okay

jhs578650 9

Friday 21 June 2013 14:46

When I worked at Best Buy we were required to immediately stop talking to a customer if they ever mentioned court. All we were allowed to do from that point forward was refer them to our legal department. People would get so mad when we did that. Most of them immediately withdrew their threats.

worldclassrager 39

Friday 21 June 2013 15:00

What else could you do? If she took it to a used store she would get something back for it but not everything...and normally if it has been opened it can't be returned...

shadow7x 10

Friday 21 June 2013 15:56

typical women over reacting because they can't follow the rules

Raluxa 21

Friday 21 June 2013 16:43

I feel your pain. I worked at a GameStop once...

KylarStern19 7

Friday 21 June 2013 16:55

You should be laughing and glad. You can counter sue after she loses. You can sue her for your lost wages if they put u on probation and all of the court costs from when she sued you and you suing her.

ciammmm 11

Friday 21 June 2013 17:21

While working at Victoria's Secret a few years back someone asked for a military discount. Company doesn't offer one, so I informed her of that to be yelled at and accused of hating America, our troops, and the first amendment. Obviously I missed the part that says 'freedom to have 10% off everything ever'. Oh, and this was after talking and figured out our husband's were deployed together. -___-

asnakelovinbabe 16

Friday 21 June 2013 17:25

55... Actually that is only a tiny fraction of my life. If you really want my life story all you had to do was ask. It involves snakes... Lots and lots of snakes.