Work: Today, I answered a call at work from a very irate gentleman....

By hatemyjob - 23/04/2013 18:25 - United Kingdom - Colchester

Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML

I agree, your life sucks 31 084

You deserved it 43 678

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Same thing different taste

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 838

You deserved it 173

Trouble brewing

By Anonymous - 05/01/2024 15:00 - Algeria

Today, I called a jerk of a client who has anger issues. As he started yelling and losing his temper, I began recording the call. The phone exclaimed : "This call is now being recorded." He hung up. FML

I agree, your life sucks 440

You deserved it 184

By ShayanFCB - 20/10/2009 19:35 - United States

Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML

I agree, your life sucks 42 065

You deserved it 2 743

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 743

You deserved it 7 682

By tgpgs - 19/01/2011 14:55

Today, at work, I spent half an hour on the phone with a customer. At the end of the conversation, as he was putting down the phone, I heard him say 'God, he was a miserable git'. I'm a 28 year old woman. FML

I agree, your life sucks 25 149

You deserved it 3 982

The buck stops here

By Anonymous - 30/06/2016 20:42 - United States - Milwaukee

Today, my boss threw me out of her office during a conference call for daring to correct her. The client fired the company because she subsequently got all the information on the call wrong, and plainly had no idea what was going on. From all the screaming, this is now all my fault. FML

I agree, your life sucks 13 059

You deserved it 910

By scribbler8 - 14/10/2011 09:35 - Canada

Today, at work, a customer asked for my number. When I declined, he made a huge scene, shouting and scaring other customers. He tipped me seven cents. FML

I agree, your life sucks 27 452

You deserved it 2 597

Introverts unite!

By Jen - 20/10/2016 16:32

Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML

I agree, your life sucks 11 817

You deserved it 640

By IGiveUp - 07/10/2018 13:30

Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML

I agree, your life sucks 3 004

You deserved it 217

By Anonymous - 24/11/2010 19:34 - United States

Today, my boss sent me to a meeting with a client I've never met to do some damage control and renegotiate his contract. For two hours, he alternated between threatening to sue us, and making vulgar comments about raping me in his office. FML

I agree, your life sucks 40 175

You deserved it 3 186

Peacelove0404 26

Tuesday 23 April 2013 23:28

Have fun job-hunting OP.

figmoomoo 5

Tuesday 23 April 2013 23:29

Whenever you're at work, you should always be polite or make it a habit to not be rude.

Comments

samkit 14

Wednesday 24 April 2013 7:13

hmm

NagainaFier 16

Wednesday 24 April 2013 7:18

Oh gosh, OP; while not exactly, I know the feels of dealing with irate customers :/ sometimes they just wake up in a bad mood- hard as it is, just gotta smile and nod sometimes.

samkit 14

Wednesday 24 April 2013 9:18

changed comment

samkit 14

Wednesday 24 April 2013 7:25

sdfgsdfgdfg

bieberfuldubstep 4

Wednesday 24 April 2013 7:42

That sucks >.

Grimnirwher9 21

Wednesday 24 April 2013 10:18

Screw him. Big clients should be respectful too.

iwadasn 32

Wednesday 24 April 2013 21:05

Unfortunately, that's not usually how the real world works. If OP doesn't learn to control his temper, he'll be out of a job soon if he isn't already.

Darthbane2007 17

Wednesday 24 April 2013 13:03

Something tells me that this was a test...

finch01 18

Wednesday 24 April 2013 14:30

it would be funny if you made you take classes on how to answer the phone

BobbieH 19

Wednesday 24 April 2013 15:39

Hopefully for you, your lack of professionalism won't cost you your job. Even if this was the smallest of clients, its your duty to be professional. Even when the person on the other end of the phone isn't. As a business owner I train my employees how I expect them to handle calls like this one. I will terminate an employee if they don't maintain a standard of professionalism. If my employees get an irate call and are being mistreated, they know I will handle it in an appropriate manner. I don't allow my employees to be abused by a client but I also won't tolerate my people mishandling a situation like this.