Shoulda played Repo Games :p

ban those customers

Yeah that's a white trash job.

That's professional.... Ydi for not using either pepper spray or simply calling the cops.

Maybe of u would stop stealing other peoples shit an get a real job u could become less of a pussy.

Don't make threats you can't cash out. If you say your going to throw a bitch in the water, do it. For training, watch South Beach Tow on TruTV. Yea, I know it is not exactly "real" and parts of it could be scripted. But that is not the point. Be like Bernice. Emulate her character. Throw a bitch into a dumpster if you need to.

She called your bluff

"If you're gonna shoot, shoot; don't talk." - Tuco from The Good, the Bad, and the Ugly. Don't bother with threatening to shove her in the water, just push her and make off with the repo. No one will takes threats seriously, anymore… not one-on-one, anyway.

At least you didn't get hypothermia? FYL OP, But your job experience will likely go up after this!

Seriously? When it's your job, you should act a little more professional than making treats. You deserved that dip. Hopefully you learned from it.