Miscellaneous: Today, I was on the phone with Microsoft Customer Service for...

By Juicy12Jham - 09/09/2011 03:30 - United States

Today, I was on the phone with Microsoft Customer Service for about a total of 2 hours. That's the longest I've ever talked to anybody. FML

I agree, your life sucks 26 113

You deserved it 4 460

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Same thing different taste

By asdfjkl - 06/09/2009 17:27 - United States

Today, I had a long, meaningful telephone conversation. After hanging up, I realized I hadn't had such a great conversation in a long time. Who was it with? The Dell Customer Support guy. FML

I agree, your life sucks 38 229

You deserved it 5 655

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 996

You deserved it 3 710

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 672

You deserved it 6 319

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 296

You deserved it 2 115

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 164

You deserved it 2 954

By Colin - 24/12/2008 05:56 - France

Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML

I agree, your life sucks 25 372

You deserved it 3 036

By Beva - 17/01/2013 05:03 - Sweden - Falköping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 081

You deserved it 2 399

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 681

You deserved it 161

Hello?

By Anonymous - 19/03/2015 05:35

Today, after a 16-hour work day, I came home to my husband. I talked to him for about 10 minutes, then realized that he wasn't answering me but had his headset on and was talking on Xbox live. Not even playing a game, just talking. FML

I agree, your life sucks 33 558

You deserved it 4 172

Please don't go

By Anonymous - 30/04/2009 23:08 - United States

Today, a girl called me, asking for one of her friends. She wouldn't believe me when I told her she had the wrong number, and I spent a few minutes convincing her she did. After a while she said, "What the fuck?" and hung up. That was the longest conversation I had with a girl in months. FML

I agree, your life sucks 62 466

You deserved it 9 049

Neut 12

Friday 9 September 2011 9:02

gotta start somewhere!

yamatelle 19

Friday 9 September 2011 9:33

I'll give you my Word, OP. Social life is not something you Excel at. On the bright side, you got Access to their customer service. I'm telling you, no matter how many times I used my customer Power to get to the Point of my problem, they go around the bushes and never answer my questions or solve the problem.

Comments

Hockey_fan 0

Friday 9 September 2011 9:14

You talk to people?...lucky....

mrahhhhh 21

Friday 9 September 2011 9:17

Could be worse, OP. You could be on the phone with Asus costumer service. I had to call them to remove a BIOS password THEY installed, supposedly so nobody screws up their system. Imagine that, it's like buying a car and the salesman saying, "by the way, we welded the radio into place. Don't want to risk you getting hurt trying to change it, now." I've called them 5 times, and it turns out the passwords they gave me didn't work. So now I have to take it to a repair shop. Seriously, **** Asus. Good computers, but horrible technicians over there.

nephilim241 19

Friday 9 September 2011 9:41

..pull the CMOS battery = BIOS reset?

mrahhhhh 21

Friday 9 September 2011 11:44

We tried that, for some reason it didn't work. We also tried BIOS hackers, password breakers, using passwords provided by Asus, flashing the BIOS, and BIOS recovery discs. Damn things unhackable. The only remaining plan is calling AMI (the BIOS programmer) and getting a password from them. I'll give Asus this: they really, really go the extra mile when they decide on something. Even if that something is stupid.