Work: Today, in the fitting room at Old Navy, a customer asked me if...

By samantha - 04/03/2009 00:18 - United States

Today, in the fitting room at Old Navy, a customer asked me if we sold Calvin Klein jeans. I replied "no ma'am, this isn't a department store, we only sell Old Navy jeans." She left, and complained to my manager, who informed me that "the customer is always right." FML

I agree, your life sucks 70 426

You deserved it 3 808

Christmas: Snowy Joys and Blunders
Enjoy Christmas stories where unexpected gifts and family reunions create lasting memories... and fun! More…

Previous FML Next FML

Same thing different taste

Silver linings

By Anonymous - 07/10/2009 01:11 - Canada

Today, I went shopping for a new pair of jeans. I was feeling good about the fact that I was going down a waist size until the cashier decided to discuss with me, three co-workers, and the ten other people in line how she didn't even know jeans came in sizes that big. FML

I agree, your life sucks 41 434

You deserved it 6 823

Wait, what?

By HereToLaughAtU - 18/11/2014 04:16 - United States - Des Moines

Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML

I agree, your life sucks 37 496

You deserved it 4 810

Am I the asshole?

By Springmaid - 02/10/2023 12:00 - Philippines - Makati City

Today, a heavy set lady came to my boutique asking for our "largest" 28in size jeans. I decided to humor her by giving a 52 mislabeled as a 28. It fit perfectly! She happily bought it and left. Later, her mother, who is a Super Karen and twice her size, came to complain about me to the owner for bodyshaming her daughter. FML

I agree, your life sucks 827

You deserved it 265

Working in retail sucks

By Anonymous - 09/03/2020 23:00

Today, a customer yelled at me because we didn't have any laptops in stock. I work at a clothing store. FML

I agree, your life sucks 1 761

You deserved it 113

Not now!

By Anonymous - 20/09/2009 05:01 - United States

Today, I was in a department store with my three year old daughter to buy some new jeans. I took her into the dressing room with me and as I began to take off my pants she yells, "Mommy, you can't go peepee in here!!" I am no longer welcome in that particular store. FML

I agree, your life sucks 42 394

You deserved it 3 864

By Anonymous - 16/09/2014 05:04 - United Kingdom - Bristol

Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML

I agree, your life sucks 36 402

You deserved it 3 290

By woopwoop - 18/04/2009 01:22 - United States

Today, while standing in line at the grocery store, I noticed that myself and the woman in front of me were wearing the same shirt. As she was about to leave, I said to her "Hey! I'm wearing that shirt!" She turned to me and replied, "Not in THIS size you aren't." FML

I agree, your life sucks 58 222

You deserved it 10 894

Bigmouth strikes again

By Anonymous - 28/02/2022 21:59 - United States - Morganville

Today, I thought the cashier said the new blouse I picked out was ugly as she was ringing me up. I'm really self-conscious about my fashion sense, so I snapped and started yelling at her. It wasn't until she was close to tears did I find out she said "lovely" not "ugly". So, that's another store I can't go back to. FML

I agree, your life sucks 187

You deserved it 2 971

By noname - 04/01/2009 05:39 - France

Today, I went shopping with a friend. She went to try some clothes on and came out to ask for my opinion. "Hell no! That shirt is awful!". She wanted to show me the pants. The shirt was hers. FML

I agree, your life sucks 12 026

You deserved it 25 347

Nice try

By Ellie - 06/07/2022 00:01

Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML

I agree, your life sucks 1 885

You deserved it 124

Jimboom 11

Wednesday 4 March 2009 16:13

**** her! **** her right in the ear!

ionelementz112 0

Wednesday 4 March 2009 16:26

Have a friend pose as a customer and give you a home made coupon that says "All the shit I want for free". They're the customer; they're right.

Comments

RunZoneFive 0

Thursday 26 March 2009 6:36

Thats hilarious and sucks

konekohotaru 0

Monday 30 March 2009 2:53

...what?

Chris_passion 0

Monday 30 March 2009 6:21

So dumb of the manager like actuly you cant ******* snap your fingers and make jeans apear

Azrius 0

Thursday 2 April 2009 21:04

That's customer service for you. "The Customer is Always Right" even though the customer is usually a drooling moron with the intelligence of a mentally handicapped ferret.

Juli_fml 0

Friday 10 April 2009 5:40

well obviously the customer is wrong in this case

pariah411 0

Friday 10 April 2009 19:44

"The customer is usually a douche-bag."

itsnotmytree 0

Saturday 18 April 2009 23:43

Have you ever been to www.notalwaysright.com? It's a website full of stories like this, mostly pretty special. I've worked in retail since I was 16 (20 now) so I feel your pain. And LOL to #87 :)

christopherlove 0

Thursday 30 April 2009 6:07

I worked at a Burger King in high school and we got so many people ordering Big Macs, it was ridiculous. Your customer just felt stupid and embarrassed and decided to take it out on you. She should have laughed at herself and said "Oh yeah! Oops!"