Work: Today, while working at Dairy Queen, a customer asked me what...

By Coryj1220 - 26/03/2014 03:53 - United States - Louisville

Today, while working at Dairy Queen, a customer asked me what was so special about our ice cream cakes, and how they're different from regular cakes. I chuckled, and told her it's because they're made from ice cream. She threw a fit, which resulted in me being written up and sent home early. FML

I agree, your life sucks 43 113

You deserved it 6 254

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Same thing different taste

By ab - 09/10/2011 05:11 - Canada

Today, a woman came into my work and yelled at me because no one told her the cake she had bought the week before was made of ice cream. She'd hidden it in the cupboard and it melted. I work in Dairy Queen. FML

I agree, your life sucks 35 472

You deserved it 2 575

By bakerysux - 23/12/2014 01:21 - United States - San Antonio

Today, at work, a customer cried because the cake I made her was not "exactly" the same as the display. I'm the one who made the display and it was the same but the display cake had faded a bit, since it had been there for a month. I'd mentioned this to the customer when she placed the order. FML

I agree, your life sucks 31 553

You deserved it 2 218

Chill out, lady

By Anonymous - 12/12/2012 15:05 - United States - Fishers

Today, while picking up a birthday cake, I was screamed at by an upset woman for getting special attention from the bakers, and that I was nothing more than an attention-hogging slut. The bakers are my co-workers and I was picking my cake up on my day off. FML

I agree, your life sucks 28 930

You deserved it 1 943

By greenroses92 - 19/08/2019 12:00

Today, I was called stupid by a customer, after I supposedly got his order wrong. He then threw his ice cream cone on the floor, tracked it around the store, and left. While I was cleaning it up, he came back and tripped me right into the mop water, spilling it everywhere. FML

I agree, your life sucks 1 974

You deserved it 136

By I hate my job - 08/06/2013 22:20 - United States

Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML

I agree, your life sucks 56 918

You deserved it 4 310

By tbee - 06/09/2014 00:13 - United States - East Carondelet

Today, I bought a large ice cream cake. No, there's no occasion, but I did ask the cashier to write "Happy Birthday" on it, just so she wouldn't know I was going to eat it all myself. FML

I agree, your life sucks 36 469

You deserved it 10 818

By Anonymous - 10/12/2015 05:29 - Australia - Perth

Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML

I agree, your life sucks 22 671

You deserved it 2 718

By I'm so sorry... - 01/03/2017 16:00

Today, a coworker left a chocolate cake on the "free food" table in the office. I had a slice. She's just called to ask if she left her grandmother's birthday cake at work. She made it from scratch. Now I'm baking a new cake in the office kitchen. FML

I agree, your life sucks 7 683

You deserved it 1 531

By sadtimes - 22/01/2009 11:10 - Canada

Today, I decided to get a Blizzard from Dairy Queen. As bent down to put my pen away, my Blizzard somehow defied the laws of gravity and fell on me. FML

I agree, your life sucks 21 238

You deserved it 4 253

By retailshell - 28/01/2015 15:01 - Australia - Perth

Today, I was ringing up a woman at work. I saw she'd bought a birthday cake, so I smiled and said I hoped whoever it was for has a happy birthday. She looked at me in disgust, told me to mind my own business, then called me a "chucklefuck bitch." Okay then. FML

I agree, your life sucks 32 454

You deserved it 2 709

stevenN659 24

Wednesday 26 March 2014 12:39

who doesnt know what an icecream cake is? I mean, the explination is in the name yeah?

Daonna 9

Wednesday 26 March 2014 12:40

I guess she likes to scream for ice cream.

Comments

FML_Elle 17

Wednesday 26 March 2014 12:47

What was she expecting? "Oh, it's made of magic?"

Kruiser 16

Wednesday 26 March 2014 15:44

Op probably could have said that anyway. Let's be serious, DQ ice cream cakes are pretty magical

DanielleinDC 33

Wednesday 26 March 2014 16:25

It's made of rainbows, sparkles, and the breath of unicorns.

superdom 12

Wednesday 26 March 2014 12:58

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Kruiser 16

Wednesday 26 March 2014 15:56

Yes, because masturbation is always the answer

Octwo 16

Wednesday 26 March 2014 18:11

Maturbation IS always the answer.

tiernang 21

Thursday 27 March 2014 4:04

Nice picture. ^

Sandsh8rk 36

Wednesday 26 March 2014 13:02

Why the hell did your boss write you up? You didn't say anything rude or degrading. :/

Shmatterhorn 38

Wednesday 26 March 2014 15:42

Some bosses just react this way if a customer gets mad. That is reason enough for them.

prljm10 10

Wednesday 26 March 2014 13:04

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BigBootyBenches 13

Wednesday 26 March 2014 13:15

Since when is "chuckling" considered being a jerk? Maybe if OP laughed and said"Wow, you're dumb" your comment would be justified. Or maybe you're just as crazy as the person who flipped out over ice cream cake.

PotterHead_DH 26

Wednesday 26 March 2014 13:21

Lots of questions are stupid questions. This FML is a good example of that.

Ginmonkey47 2

Wednesday 26 March 2014 13:55

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skyeyez9 24

Wednesday 26 March 2014 14:56

A chuckle isnt mean. Now, had OP laughed like a hyena while pointing at the customer....

aire101 16

Wednesday 26 March 2014 15:05

You're right, there are no stupid questions... but there sure are a lot of inquisitive idiots. sounds like there's a couple here in the comments too. For the record, sarcasm is a natural response to stupid. I'm impressed OP stayed as friendly as he did. i probably would have dead panned my response. It probably wasn't even the chuckle that got him in trouble. when customers have an obvious question answered with an obvious answer they can get pretty hateful when they realize their stupidity.

chinaski7628 32

Wednesday 26 March 2014 15:45

I got the impression OP chuckled because he thought the customer was joking. And asking questions is fine-- but so is taking a minute to think about what you're going to say and whether the question really needs to be asked.

mt631 18

Wednesday 26 March 2014 16:34

I'm guessing you've never worked in customer service.

amisenho 11

Wednesday 26 March 2014 17:17

#40: I don't know; I've been chewed out by a customer before for chuckling about a comment they made. Some people just take it personally, or they assume that a chuckle is another way of saying, "You're dumb for saying that." Not to condone the customer's reaction, but OP just chuckled at the wrong person at the wrong time. He probably thought the customer was making a joke about how awesome their ice cream cakes are and decided to play along.

Embyr 8

Wednesday 26 March 2014 19:39

I don't think it would be too outlandish to assume that just maybe you were that customer.

paigexox0 37

Thursday 27 March 2014 6:52

Oh my f- okay. Not gonna get mad, just gonna repeat the name of said cake and walk away. ICE CREAM cake. I-C-E C-R-E-A-M cake.

Frenchinlove 3

Wednesday 26 March 2014 13:05

So LOL

Jellybellybeanz 22

Wednesday 26 March 2014 13:07

"The customer is ALWAYS right" is seriously the most stupid rule ever.

Bano360 25

Wednesday 26 March 2014 15:10

We don't have that in Ireland, every time a customer says that to me I tell them it's not America.

ptoka 20

Wednesday 26 March 2014 15:14

Couldn't agree more, when I worked in a restaurant I had a customer ask for a Ruben with roast beef instead of corned beef. They took 2 bites and brought it back asking why it didn't have corned beef...

Coeliacchic93 21

Wednesday 26 March 2014 22:14

notalwaysright.com is proof of that!

kiakia0131 23

Wednesday 26 March 2014 13:32

You should have told her to get a sense of humor. I would have laughed at the "made of ice cream" comment.

laden_swallow09 34

Thursday 27 March 2014 20:03

How would that make the situation any better? If anything, it'd make the customer even more offended.

briang959 47

Wednesday 26 March 2014 13:34

I'm not quite sure how stupid people survive in everyday life. OP, I promise you this won't be the last stupid question you're asked in your lifetime. The movie Idiocracy is coming true, unfortunately.

EvilLittleMan 23

Wednesday 26 March 2014 13:41

OP, you did nothing wrong but keep this in mind... Life is hard. It's harder if you're stupid. Such a great quote from John Wayne. That customer is a moron.