Work: Today, working at a fast food restaurant, I was berated by a...

By Irobot - 15/03/2017 22:00

Today, working at a fast food restaurant, I was berated by a customer for a good two minutes. It's okay though because she ended with, "Sorry, I forget you all are real people." FML

I agree, your life sucks 5 463

You deserved it 348

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By mushroomless - 14/10/2015 05:40 - United States - Thayne

Today, I got yelled at in a grocery store by a customer who recognized me from the pizza place where I work. Apparently, I forgot mushrooms on her pizza earlier this afternoon. I had the day off, but thanks for the verbal lashing, lady. FML

I agree, your life sucks 25 788

You deserved it 1 887

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 381

You deserved it 2 518

By Anonymous - 21/07/2013 04:15 - United States

Today, I was working the drive-through at McDonald's. I greeted a customer with a, "Hi, how are you doing today?" His response: "Better than you." FML

I agree, your life sucks 52 291

You deserved it 8 405

The customer is always an ass

By Anonymous - 06/12/2012 23:50 - Australia - Sydney

Today, I was yelled at by a customer, who was upset over having waited twenty minutes for a waiter to come take her order. Maybe it would be understandable, if she was sitting in an actual restaurant, and not a serve-yourself coffee house. FML

I agree, your life sucks 27 391

You deserved it 1 624

I just work here

By stupidapperently - 01/02/2013 04:06 - United States

Today, while checking out a couple at work, I handed them their receipt and wished them a good day. The woman promptly pulled her husband to the side, and whispered to him about how much of a "fucking idiot" I was for making the prices so high. I work at McDonald's. FML

I agree, your life sucks 31 726

You deserved it 2 411

By retail hell - 12/07/2015 13:11 - United States - Waterbury

Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML

I agree, your life sucks 26 474

You deserved it 1 922

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 653

You deserved it 2 015

By frustratedandunderpaid - 09/06/2015 01:47 - Canada - Sackville

Today, at my place of work in a fast-food restaurant, a customer called in and bitched at me that her warm food was weirdly cold. That is, after she drove 45 minutes from the restaurant to her house. FML

I agree, your life sucks 27 307

You deserved it 1 731

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

Tipped off

By Anonymous - 30/09/2014 23:42 - United States - Richmond

Today, I was taking a table's order. After I finished, the guy told me, "Just FYI, I'm not a tipper." Trying to lighten up the situation, I replied, "It's amazing how many people forget I handle their food." He complained to the manager that I'd threatened him. FML

I agree, your life sucks 46 753

You deserved it 10 173

Christina Winden 22

Wednesday 15 March 2017 22:15

I feel like everyone should have to work a customer service for at least a month so the next time they feel like being a complete asshat they might think twice.

azouwa 26

Wednesday 15 March 2017 22:03

That's when you smile politely and say, "Yes. You're right. We are. When they ask for forgiveness you say, thank-you for coming by. Have a nice day. Then you leave that area. Never say anything close to, you are forgiven. They think twice next time and choose their words better.

Comments

Brittany LaRue 5

Thursday 30 March 2017 10:34

I get so tired of rude customers. the majority of them think its ok to treat fast food workers like myself like shit. in the last 3 days I've been told to go **** myself one example I was packing a customers order a man walks in grabs a drink out of our cooler all I did was turn around and say please sir that cooler is for employees only then to be yelled at for not having time for this shit and go **** yourself.