By Anonymous - 16/09/2014 05:04 - United Kingdom - Bristol

Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML
I agree, your life sucks 36 401
You deserved it 3 290
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Same thing different taste

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Top comments

NYM88 26

Guess who's getting free groceries tonight!

237 4
markcallanan_ 20

I'd say call your manager or maybe cops, even though he's long gone

147 1

Comments

grtfuldeadlovr 27

This is the policy at most stores to not confront the shoplifter and call the police.

14 1
VonBlitzkrieg 27

I don't suppose you told your manager or called the police, did you?

14 1
sunnyray812 42

With OP stating that "the customer IS always right," that's evidence he already told the manager.

11 1
vikky538 28

let the cop decide who is right...you should inform the manager and call the cops right away...

2 2
FilleNoir 21

Guess that's how he felt. But seriously did you or anyone call the police?

3 1
TisAPenguin 16

I worked at a store where we were not allowed to do anything about a shoplifter. We were told not to go after them, call the police, or even the mall cops. Just tell the manager and let them write it off as a loss. They could literally take as many items as they wanted, show it to us, and walk out. I'll never understand.

34 1
Aquila_Umbrae 26

I'm currently working in a store where that policy stands. It's getting out of hand to say the least.

9 1
noxvita83 8

A lot of stores have insurance against theft. It will keep that way with the people walking out with stuff until the insurance gets too high, then they'll go through a period of cracking down to make it appear that they are making an effort to stop it, thus lowering the insurance. I also know some LP officers who let a person steal a bunch of things, they document it all, then catch them and throw the book at them for all the thefts, which increases the value of what was stole making the charge be more severe than simple shoplifting.

13 1
kingdomgirl94 29

I worked at a store with the policy too. They explained it to us like this: Whatever the person is taking is not valuable enough for you to risk your own safety or even your life to go after it. People can be dangerous and violent and that risk is not worth minimum wage.

16 0
thundermoo 16

Seriously? What store is this? I'm going to save a ton of money by "shopping" there.

6 0
Aquila_Umbrae 26

"The customer is always right" to an extent and then we just drift into this realm of pleasing people no matter what idiotic thing they do.

2 1
iAmPaul 49

I can't tell if OP means that they eventually refused to let the customer not pay for his groceries, then the customer walked off without them (hence without paying for them, making the last sentence of the FML a witty remark), or if they argued and the customer eventually got his way and walked off with his free groceries.

7 0