Are you ******* kidding me?! You better not have let her get away with that. If this were me, I would have said in a clear and loud voice "I'm sorry ma'am, but this is Wendy's, an icecream shop where the customers are welcome to help themselves. Although we have the same high standards as a resturant when it comes to our menu and cleanliness, we aren't actually a resturant. And I don't appreciate you raising your voice. Good day, to you." Then I would have turned my back and walked away or nicely asked her if she would like to order, in a bright voice. Give her a nice big "**** you", in professional-speak. As long as your boss isn't a dim-witted asshole you shouldn't get in trouble for that. And you won't get in trouble for that, from a legal perspective, anyhow.

12- I ask you the same thing, miss '-25'

fyl. us wendys bros gotta stick together. im 2 1/2 years into my sentence there. do you get coach busses full of french Canadians all the time too? those people are impossible.

I have had a customer come up to complain about her melting ice cream 5-10mins after I had given it to her. She just held it for that amount of time without consuming it. Do girls working at Wendy's get called "Wendy"? Just wondering.

In Australia Wendys is a ice cream store, then I realised that in America it's fast food. Kinda makes more sense, but that's still pretty ******

Now that's not better.

People are just stupid. I wonder if she goes to the grocery store and expects the employees to get her groceries for her.

Reading this as I'm sitting in a Wendy's listening to some idiot complain about his food. Don't expect perfection, it's Wendy's.

Maybe you could have convinced her it was a suit and tie establishment, and she'd be waited on when she followed dress protocol.

In today's economy you need to go the extra mile in order to keep your cob. YDI