Work: Today, at work, due to a mix up, I had to call an answering service....

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 192

You deserved it 3 588

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Same thing different taste

By ShayanFCB - 20/10/2009 19:35 - United States

Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML

I agree, your life sucks 42 057

You deserved it 2 742

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 842

You deserved it 140

By suspended - 09/08/2014 00:16 - Australia

Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML

I agree, your life sucks 26 628

You deserved it 41 248

By gotta euthanize em all - 29/11/2014 19:45 - Canada

Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML

I agree, your life sucks 32 997

You deserved it 3 710

By chelsay05 - 04/11/2016 00:53 - Canada - Kamloops

Today, I had to go to work on my day off to suspend someone. Afterwards, I got a call saying I can't suspend the person in question because the supervisor who told me to suspend them was wrong. FML

I agree, your life sucks 10 424

You deserved it 674

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 837

You deserved it 170

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 681

You deserved it 161

By Broguy - 06/07/2011 02:20 - Canada

Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML

I agree, your life sucks 37 164

You deserved it 2 954

Introverts unite!

By Jen - 20/10/2016 16:32

Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML

I agree, your life sucks 11 813

You deserved it 639

Thanks mom

By Anonymous - 27/01/2017 00:00

Today, I checked my inbox and realized I got an email from a potential employer, saying they were having trouble getting a hold of me by phone. They called while my mom was using my phone to look up directions to a place, and she answered, kindly hanging up when they asked for me. FML

I agree, your life sucks 7 674

You deserved it 487

jazman195 20

Saturday 6 December 2014 19:42

"You hang up" "No, you hang up" "No, you hang up first!"

arodven 18

Saturday 6 December 2014 19:41

That's awesome. Did you at least have a pleasant conversation while you waited?

Comments

sylverdrag_fml 9

Sunday 7 December 2014 15:21

You know what's the single most irritating thing about answering services? Calling and paying to be put on hold forever in the hope of maybe perhaps possibly speaking to an actual person while knowing that the rare few actual people working there for peanuts are all tied up with BS protocols.

imura 8

Sunday 7 December 2014 16:08

this may be an fml but I personaly think its kind of hilarious

chicz 6

Sunday 7 December 2014 18:53

Byob

skyjayq 10

Monday 8 December 2014 12:28

ha that's hilarious how long did it take?

yetanotherginger 19

Tuesday 9 December 2014 2:16

So what's an answering service? Because it sounds like it's a telemarketer, in which case neither of you is going to make a sale so why stay on the phone?

Selke 16

Wednesday 10 December 2014 13:13

Most answering services answer phones for businesses after hours and dispatch them as needed. A lot of 24/7 businesses have one. Doctors, heating and cooling companies, funeral homes. I tend to refer to myself as more of an outsourced secretary, because if they do their job right, you don't know you're talking to a service. We never call people outside of the people we have to to clear calls and there's no sales whatsoever. Unless it's a crappy answering service. Those do exist. And they are a pain in the ass.

clickme 17

Tuesday 9 December 2014 2:18

That is effed up in a cool way lmao

KociaQ 30

Tuesday 9 December 2014 15:50

... And I thought bureaucracy in Poland was the worst.

Exodiafinder687 58

Monday 15 December 2014 14:29

Sounds like a good idea for a game show. A bunch of people talk on the phone and the last to hang up wins a million dollars. We'll call it Cash Phone. It will be hosted by the "Can you hear me now?" guy.

FlinkeMeisje 5

Wednesday 31 December 2014 11:50

Sounds like an easy afternoon to me. "But, boss! I can't hang up. I have to stay on the line." Meanwhile, you're doodling and designing your dream house on the scratch pad.