By vxdragon23 - 03/08/2016 04:48 - United States - Queensbury
vxdragon23 tells us more.
op here. the first fee was a 12 d9llar maintenance fee after I had "closed the account" it was then followed up by multiple extended overdraft fees for 35 dollars each. there wasn't anything that was auto drafting from the account.
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This is why my modus operandi is "Everyone but me is incompetent", and I end up having to micromanage everything.
Time for legal counsel, because it sounds like they're practicing some illegal business methods. If you do get it so there's an investigation going on, you'll probably be relieved that you changed banks because it will very likely turn out that they've got more business skeleton in their closet than a catacomb.
How could you have overdraft fees if you're no using the acct?
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You should be able to call the bank and explain to them that your intention to close the account was not carried out by their employee. They should reverse all the bank charges and close the account. Then wait a week, call them back, and make sure they really closed it this time.
Do you have proof you tried to close it? If you do take them to court and avoid paying.