This is a Nearly FML. It’s an FML, nearly. It got positive votes from the users, by wasn’t approved by our team.

By photo grunt - 07/07/2011 06:23 - United States

Today, I had a customer scream, rant, and bitch me out because the pictures she took with her own camera came out blurry. My manager took her side. FML
I agree, your life sucks 38 397
You deserved it 2 825
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Top comments

saIty 17

She's just mad that even the camera doesn't want to see her ugly face.

108 4
twinny_sc 13

That "The customer is always right" thing is total bullshit.

80 1

Comments

sarahmd 0

"the customer is always right", even if the customer is a blind and stupid bitch.

8 8
HelloNoora1 0

I love that movie!

0 1
Shleebs 12

Welcome to the wonderful world of customer service.

15 0
labiscuit 15

man i feel your pain. i work in a photo lab too. it always happens like that.

10 0
hayq 5

I do too! it's good to see an FML that makes complete sense to me!

3 0
simply_improper 1

as do I, for 6yrs now, its always best to blame the camera or the settings they have it on.

1 0
labiscuit 15

"is there something wrong with your machine? my pictures are dark! " No ma'm, you just didn't use the flash.

1 0
xNephilim 18

I work in a photo lab too... My favorite customers are people who come in to print professional pictures and then throw a bitch fit when I say I need a copyright release before I can give them the pictures. Seriously, how would you feel if you were a photographer and people printed your pictures without your permission?

2 0
coltsrock37 15

your manager sounds like a suck up to their boss.

2 2
Legendslayer222 26

Just convince her the things she was trying to photgraph were blurry anyway, so of course the pictures would be blurred too.

5 0
a_nutritionist 10

or explain that her camera is past its used by date, and needs a new lens. offer to fix it for her for a minimal charge. clean it a little to make it look new and return it to her. ...then go to court when she finds out she was shafted ...i didnt say it was GOOD advice.

3 0
jessamy_brit 5

Teach her how to take good pictures. That's part of your job, isn't it? To help customers?

2 12
simply_improper 1

you can't teach a moron

5 0
a_nutritionist 10

...yes thats the point of customer service, to help customers in something youre completely untrained for that usually requires a series of classes and workshops, all within a 10 minute window. totally feasible.

0 2
jessamy_brit 5

I meant that maybe help her like maybe tell her where she can get lessons or maybe show her a tri-pod!

0 5
simply_improper 1

telling a customer its their fault and should take classes, is grounds for termination. Best route is to blame it on the camera or the settings its on. then direct them to a repair shop.

1 0
stormchaser24 24

that sucks op. sounds like my old manager

1 0
joshuaUNWRITTEN 0

7- Damn, I see your Comments everywhere..Free time much? I think you're funny Tho :)

1 2