Work: Today, MS Word kept crashing with a memory error, so I called...

By I quit - 19/11/2011 00:48 - United States

Today, MS Word kept crashing with a memory error, so I called tech support. Instead of actually fixing the problem, their tech wasted over an hour of my time defragmenting the hard drive, disabling the anti-virus, and downloading new video card drivers from some shady site, before giving up. FML

I agree, your life sucks 27 194

You deserved it 3 349

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Same thing different taste

Not so tech savvy

By holliefall - 02/06/2009 08:42 - United States

Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML

I agree, your life sucks 51 554

You deserved it 22 754

By Beva - 17/01/2013 05:03 - Sweden - Falköping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 081

You deserved it 2 399

Unionize!

By worksux - 05/01/2011 20:25 - United States

Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML

I agree, your life sucks 41 135

You deserved it 4 147

Technologically challenged

By Anonymous - 31/07/2020 05:01

Today, my aged mother continued to complain about her computer issues to me. A relative, who is good at tech support, won't bother servicing her computer because whatever she does ends up bogging it down the next day, so I have to hear about it on the phone. FML

I agree, your life sucks 1 184

You deserved it 169

Genius move

By Soopa-Genius - 22/09/2011 12:06 - Canada

Today, the new office IT guy figured the best way to get the virus off my computer was to wipe my entire hard drive. He was kind enough to back my data up and restore everything from the backups. Including the virus. FML

I agree, your life sucks 31 510

You deserved it 2 688

By lel - 06/11/2018 13:30

Today, I got a blue screen of death on my brand new computer. Why? My parents installed an "anti-virus" before I got home. FML

I agree, your life sucks 3 014

You deserved it 248

By millavitsa - 03/01/2013 22:36 - Ukraine

Today, my mom asked me why MS Word keeps underlining some words. After I tried to convince her that you're supposed to put a space after commas, she started yelling at me for making her look stupid. I can never win. FML

I agree, your life sucks 28 855

You deserved it 2 183

By rebeccaremily - 04/10/2009 07:03 - Canada

Today, my computer stopped working. Me, the technology challenged one, decided to do a system recovery on it hoping that I could make it better. Turns out, system recovery means deleting all the files off the computer including family photos, music and assignments and starting fresh. FML

I agree, your life sucks 12 656

You deserved it 54 727

By Anonymous - 12/10/2017 20:00

Today, my mom borrowed my computer without my permission and downloaded a virus. I came home to a blue screen of death. She refuses to admit fault and pay for a new computer. FML

I agree, your life sucks 4 075

You deserved it 433

By Keira - 27/03/2019 22:00

Today, the modeling program I'm required to use for school started inexplicably crashing. Reinstalling doesn't even fix it. The company that owns the software doesn't provide students with tech support, and my teacher just told me I won't pass if I can't fix it. FML

I agree, your life sucks 2 109

You deserved it 145

krysxkatastrophe 14

Saturday 19 November 2011 5:58

I bet it went a little like this: Hello, my name is Peggy. Transfer? Transfer. Hello, my name is Peggy.

Epsilonyx 15

Saturday 19 November 2011 5:58

New video card driver for Word memory error? Sounds legit.

Comments

ALesserIvy 2

Monday 21 November 2011 5:07

It takes way longer than an hour to defray a hard drive

GADefence 2

Monday 21 November 2011 5:40

"Actually, defragging the hard drive is a good way of freeing up space if your harddrive is having memory space issues." If your sectors are bad, your sectors are bad. Defrags are used to make a HDD run faster (most allow you to optimize your HDD and put your most used files nearer the front of the disk). However, defragging does not give you more "space" magically. Also, don't use Microsoft Word, use Open Office. Seriously. Lastly, I worked at a tech for a few years on the phone : Most techs are retards, and the good ones are bogged down by corporate tape. "You can't fix this problem until we tell you this problem is fixable" being an issue I ran into a few times, once nearly getting fired for fixing a CD-drive issue our system said was "unrepairable".

hazumu_fml 8

Monday 21 November 2011 6:19

Sounds like ellen feiss part 2.

iislix1ii 19

Tuesday 22 November 2011 6:21

Oh yeah beacuse a video card driver would TOTALLY fix a problem having to do with memory.

dreamsorrow 3

Wednesday 23 November 2011 0:47

Not to op .... Upgrade your ram and uninstall and reinstall if ram upgrade does not work

sueannpalma 7

Wednesday 23 November 2011 4:20

Dumb Arabs

JuneRhythm 0

Wednesday 23 November 2011 22:32

You should look into getting a mac.

jazzmxx 0

Sunday 27 November 2011 15:55

That's why you get a Mac (:

kainpwnsu 19

Wednesday 7 March 2012 6:02

Yeah, those are all legitimate fixes for the problem. Apparently, you, nor most of the respondents, don't know much about computers. Quit whining about things you don't understand. Try doing some basic research, before you shoot your mouth off.