Depends entirely on where you grew up really and the context of conversation. I haven't heard of # being referred to as 'pound' in quite a long time, since primary school I think, and I personally think of it as a hash (for telecommunications), hexadecimal prefix (programming: #ff0000), or short-hand number prefix (e.g.: #1 to mean 'number 1').

Kill it before it lays equally brain dead eggs

Lol funny

Same difference.

Calling it the "pound key" is peculiar to the U.S. If she was more familiar with a non-U.S. dialect of English, she may not have understood that expression.

I work in phone support. I feel your pain!!

When I was younger, the only way I could recognize the key is when people called it the tic-tac-toe key

Damn, I never understood why it's called the "pound sign" here in the US. "Hash" makes a bit more, but I grew up hearing it refered to as the "numeral sign".

Does anyone remember when # meant number, pound or sharp and not hashtag

I seriously cannot face palm myself any harder.