Work: Today, at work, a woman demanded a refund for a video game. She...

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 091

You deserved it 3 139

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Same thing different taste

By WellFineThen - 17/04/2017 05:00 - United States - Cedar Falls

Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML

I agree, your life sucks 4 989

You deserved it 281

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

Insult of the week

By Anonymous - 01/04/2016 20:21 - United States - Slidell

Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML

I agree, your life sucks 21 380

You deserved it 1 713

By lemongrab - 18/05/2014 14:14 - Canada

Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML

I agree, your life sucks 55 061

You deserved it 4 260

Simmer down, Karen

By mando - 06/10/2011 15:14 - Australia

Today, at work, I refused a customer a refund because there was nothing wrong with the item, and she didn't have the packaging. I then watched as she and her son rummaged through a public bin for the packaging. When I refused her again, she called me a "fucking idiot". FML

I agree, your life sucks 30 019

You deserved it 7 010

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 532

You deserved it 2 738

Worst customers, part 37764

By FthisJob - 03/10/2022 21:00

Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML

I agree, your life sucks 1 154

You deserved it 100

By wallets - 29/02/2012 07:47 - United States

Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML

I agree, your life sucks 30 024

You deserved it 2 486

Karen strikes again

By lanadelreylover - 04/06/2021 17:01

Today, I was working at a carnival. I was on the ticket booth, and middle-aged lady came up asking for a refund for $50 worth of tickets she didn’t use. However, there are signs saying I can’t give out refunds. She spent 10 minutes yelling at me to give her a refund. FML

I agree, your life sucks 1 170

You deserved it 76

Jan scams again

By jb100 - 24/07/2015 20:08 - United States - Perryville

Today, as I was working at a bakery, a woman stormed in, cut in front of the line, and began yelling at me. She claimed I didn't give her a sandwich earlier and demanded a refund. She got the refund out of my paycheck, and as she was leaving she muttered, "Ha, works every time." FML

I agree, your life sucks 31 269

You deserved it 2 201

Chellybelly92 14

Friday 21 June 2013 2:23

I hate customers like that. They think the louder they get the more likely it will go their way.

DooleyFTW 17

Friday 21 June 2013 2:25

Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates

Comments

KVKdragon 26

Friday 21 June 2013 2:39

I'm pretty sure security tapes, any nearby witnesses, and company policy would back you up and corroborate your side of the story. That is if she's stupid enough to go through with it and the case is somehow not thrown out of court

anythingmustbe 18

Friday 21 June 2013 2:43

Let her complain. If she goes to try and report it to the police they will probably laugh at her and caution her for wasting police time. She need stop playing in a virtual world and start to live in the real one.

perdix 29

Friday 21 June 2013 2:56

You shouldn't have called her a Schwarzenegger! The former governor of California was known for pulling crap like that.

olpally 32

Friday 21 June 2013 3:01

That's what you call a "bitch on a rampage" lol. Customers are ******* morons sometimes.

jerome72 14

Friday 21 June 2013 3:03

I like how the term "racist" is tossed around by people who are too dumb to think of something else to say. Can't fix stupid.

Michael903 18

Friday 21 June 2013 3:06

Welcome to the world of retail.

lifesucks1217 6

Friday 21 June 2013 3:40

I love how when things like this happen out side the u.s no one says anything but if its from the u.s people would be bashing Americans and stereotype us...this happens on YouTube way to much and even on Fml (go ahead and thumbs down because I know in right)

nyxiny 22

Friday 21 June 2013 3:56

notalwaysright. :D

thatoneguy79 10

Friday 21 June 2013 21:25

Best site EVER

someguy314159265 15

Saturday 22 June 2013 0:58

Yes, that is exactly the kind of story you would find on there. The fact that there are so many stories certainly opens your eyes about retail workers and working in retail, as well as how stupid people can really be.

Rodville 28

Friday 21 June 2013 4:16

I used to work in a supermarket. There was a customer known for stealing and returning to get cash. All the cashiers were told no refunds without receipt. I get called over one day and she is there yelling at the cashier. I go over and before I say a word she starts in on my saying that she doesn't want my help because I'm a racist. To calm the situation down I look at the long line behind her, then the cashier and said "I'm sorry hun this lady said I'm racist so I am going to have to stop seeing you" not sure how the cashier would react. But she was on my page. She teared up and started crying saying "NO! YOU CAN'T LEAVE ME!! WHAT ABOUT OUR BABY?!?" The lady shut up and walked out. The cashier wiped off the tears and said In a calm voice "next". I miss that job sometimes.