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Comments
Dell sucks. They scam people all the time.
Use a mouse perhaps??
Well, depending on how you wrapped and packaged it... you may just have deserved it...
I have a computer that is the digital equivalent of Frankenstein. Built from 15$ worth of spare Win98 parts at a yardsale, running win XP. 40Gb Hd, 256Mb ram. I also have two netbooks. A Dell, and an Acer. My dad has a brand new Dell. His wife has a Toshiba. Guess which of those 5 computer runs the best. That's right, ole Frankie, is superior to any of the professionally built models. Oh, and I've never once been told what wires connect where, I just plugged shit in and it worked.
Show off! So, how much do you charge :-p
Wait, how does that make any sense? The 40GB HDD and the 256 RAM speaks for itself, laptops nowadays have at least 2 gigs of RAM and at least a 100GB hard drive. I'm assuming the CPU is old as hell, too. Your Frankenstein computer must be a miracle if it runs faster than modern Dell & Toshiba laptops with those specs.
Next time, watch YouTube videos, and google how to fix (insert broken/non-working thing here) and order the part you need for a FRACTION of the cost, and fix it yourself. My laptop screen broke, within warranty, and I paid $70 to fix the screen myself, a year later, instead of the $500 they said would cost to fix it.
I bought an Alienware right after Dell took over, and it is the biggest piece of feces money can buy. However, my ol' e1505 Inspiron from Dell is still working great. Now on topic. If your computer is under warranty, and it has hardware replacement, they need to replace your screen, shipping fault or no. If they do not, threaten to report to the BBB (better business bureau). I had to go that route with my poop computer mentioned above. Good luck, OP
YDI for owning a Dell...
YDI for getting a Dell in the first place!!
Keywords
ouch, ship with fedex?
So many things wrong with Dell. I think I'll add this to my list of reasons.