Money: Today, Dell's tech support called to tell me that the laptop...

By meggs2209 - 12/01/2012 20:06 - United States

Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML

I agree, your life sucks 36 920

You deserved it 2 951

Winter: Snow and Funny News
Snuggle up and laugh with our winter stories, where snow isn't the only thing sliding around! More…

Previous FML Next FML

Same thing different taste

By Anonymous - 22/03/2009 16:39 - United States

Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML

I agree, your life sucks 58 314

You deserved it 23 550

By Anonymous - 27/03/2016 14:36 - United States

Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML

I agree, your life sucks 20 364

You deserved it 1 860

By Anonymous - 26/07/2012 17:02 - United States - Winter Park

Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML

I agree, your life sucks 25 711

You deserved it 1 935

Bob the Builder

By brunnells22 - 23/06/2020 23:00

Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML

I agree, your life sucks 1 420

You deserved it 297

By Anonymous - 26/12/2009 12:43 - Australia

Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML

I agree, your life sucks 8 022

You deserved it 100 592

By random person - 09/07/2013 17:51 - United States

Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML

I agree, your life sucks 55 235

You deserved it 4 718

By AyDiosMio42 - 08/09/2009 06:31 - United States

Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML

I agree, your life sucks 13 827

You deserved it 70 571

By LostFocus - 11/12/2009 11:11 - United States

Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML

I agree, your life sucks 17 031

You deserved it 25 551

A tale as old as… well, 2007?

By Melody - 09/10/2024 07:00 - United States - Los Angeles

Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML

I agree, your life sucks 311

You deserved it 238

By cunts, cunts everywhere - 11/03/2013 11:57 - Australia

Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML

I agree, your life sucks 44 392

You deserved it 2 783

mikezz22 4

Friday 13 January 2012 0:38

ouch, ship with fedex?

Sienna420 4

Friday 13 January 2012 0:39

So many things wrong with Dell. I think I'll add this to my list of reasons.

Comments

ManicGypsy 22

Friday 13 January 2012 14:06

I know from experience that when you send a laptop into Dell for repair, they send you a special box to ship it in to avoid damaging it. Perhaps OP got in too big a hurry and shipped it out in his own, not-as-special box? All I know is they replaced my screen free when it got messed up, and I was only out a computer for a couple days. :)

BulletCatcher12 0

Friday 13 January 2012 15:41

****** shipping companies.

TheyCallMeDamien 17

Friday 13 January 2012 17:15

Make a formal complaint to the company that shipped it and demand reimbursement. However if you sent through the regular postal service without insurance well....

xxxx420 1

Friday 13 January 2012 18:35

They do this kind of shut to get more money out of you. They probably had someone drop it on purpose

BobbieH 19

Friday 13 January 2012 19:56

You didn't insure the shipment?

megotswag 0

Friday 13 January 2012 21:28

Haha you just got hoe'd.

SlightlyUnstable 6

Friday 13 January 2012 23:05

On a separate note and just to add to the comments about Dells- I've never had any other laptop than a Dell and I'm extremely satisfied, especially with my latest one.

iwadasn 32

Monday 16 January 2012 1:43

Same here. I've had mine for years with no problems.

jen_h8119 4

Sunday 15 January 2012 2:44

FEDEX has been caught just tossing packages onto porches, over fences, tossing them around in the truck, etc... But I'm sure other companies do the same thing and just haven't been caught yet including the post office... As far as Dell computers go, I don't like them. I've owned about 8 different Dell PC's and had problems with all of them. The Army base that I live on just got rid of all their Dell computers because Dell tech support wouldn't come fix them or help them over the phone either. And Dell's customer service went to shit.