Work: Customers from hell

Customers from hell

By fucking fuck off - 01/01/2016 14:28 - United States

Today, a customer gave me hell because a high-spec game he bought wouldn't run on his ancient Windows XP PC. I ended up having to profusely apologize and refund him. Whoever coined the phrase "the customer is always right" should probably be shot, run over by a bus, then shot a few more times. FML

I agree, your life sucks 27 273

You deserved it 2 029

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Same thing different taste

By what the fuck - 25/08/2013 19:28 - Malaysia - Petaling Jaya

Today, a customer spent ages bitching me out, because he refused to believe he needed to upgrade his computer, which still runs Windows 98, in order to install a modern game for his grandson. He ended up calling my manager and trying to get me fired for scamming him. FML

I agree, your life sucks 45 475

You deserved it 2 733

By Anonymous - 20/06/2013 19:15 - Germany - Paderborn

Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML

I agree, your life sucks 48 091

You deserved it 3 139

Insult of the week

By Anonymous - 01/04/2016 20:21 - United States - Slidell

Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML

I agree, your life sucks 21 381

You deserved it 1 713

By lemongrab - 18/05/2014 14:14 - Canada

Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML

I agree, your life sucks 55 061

You deserved it 4 261

By Anonymous - 11/03/2018 01:30

Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML

I agree, your life sucks 4 433

You deserved it 393

By Anonymous - 16/09/2014 05:04 - United Kingdom - Bristol

Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML

I agree, your life sucks 36 402

You deserved it 3 290

By wallets - 29/02/2012 07:47 - United States

Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML

I agree, your life sucks 30 024

You deserved it 2 486

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 993

You deserved it 4 048

Asshat

By marenthehollow - 31/10/2016 00:33 - United States - American Fork

Today, I got yelled at by a customer for saving them money. FML

I agree, your life sucks 10 563

You deserved it 910

Make up your mind

By choke on a dick, sir - 01/11/2013 22:47 - United States - Portland

Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML

I agree, your life sucks 41 739

You deserved it 7 682

hfslkp47012759 28

Saturday 2 January 2016 8:00

UGH, WHY won't Call of Duty work on my ATARI GOD CUSTOMER SERVICE IS USELESS

lexiieeex3 32

Saturday 2 January 2016 8:03

I once had to give a customer a refund on an item I apparently "didn't put in the bag" when working in retail. I saw her take it out of the shopping bag on her way out the door.

Comments

becca9985 34

Friday 5 August 2016 23:40

Don't most PC games come with a disclaimer on the back that tells the buyer exactly what operating system the game is compatible with? And, yes, I totally agree with your stance on the coinage of "customer is always right." Anyone who has worked in customer service or retail has at least one story under their belt of where the customer most certainly is not right.