Not so tech savvy

By holliefall - 02/06/2009 08:42 - United States

Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML
I agree, your life sucks 51 555
You deserved it 22 754

Same thing different taste

Top comments

get his name and complain. he'll get the sack and you may get some actual help

you know, if after an hour and multiple explainations you still dont get it... hes probably right

Comments

FreedomFirst 0

Call back and talk to a supervisor. I had a website with one of those home sales companies once, that allowed you to change your site's name through another company. All the instructions were encrypted or something and came through completely garbled. I tried for weeks to get it working, downloaded it in every program I had, all the tech people said it should work. But it didn't. It would either refuse to open or come up a mass of senseless symbols and gibberish. I ended up not renewing my contract with them.

YDI. I work tech support, and I can pretty much guess exactly what kind of customer you are. IT people often have people with real, pressing problems to help, but then they get stuck with someone like you, who obviously failed at following basic instructions/correctly conveying information, for what feels like forever, with no progress at all. The guy was giving you a desperately needed reality check. For the love of god, just stay away from computers.

lol at all the people whining to get him fired. WAAAAAAA SOMEONE CALLED ME AN IDIOT BAWWWWWWWWWWW YDI for calling tech support. There's better tech support, it's called Google.

christopherlove 0

I have to agree with #12. There's no way he'd be pushed to say that unless it was true. YDI

Call the manager or supervisor of the company and tell them what the little nerd **** said and his ass will be fired.

mehrabahsan 0
haha321 0

haha are you really tht stupid that u cant follow simple directions?! lol anywys fyl

thinault 0

Ok I call it your falt I do some over the phone computer repars and some ppl r so stupid u jest want to find them and slap them

We don't know how the conversation went. Maybe you really are an idiot. He doesn't have to say it to your face (or ear), but maybe you should follow the instructions more thoroughly, obviously he lost his patience with you.

At least you know how to work FML.. lol