By Jo - 21/11/2012 05:42 - United States - Los Angeles

Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML
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Top comments

oj101 33

Perhaps they're not really Apple Geniuses, but rather the meme kind.

185 8
thatssocolleen 2

Interesting, since google and apple are now rival companies. Anyway I hope you figure it out Op

80 4

Comments

akiahara 14

Irony is fun. Should've bought an Android device, apparently.

5 3
kriz_allizwell 6

You were thumbed up not for your comment, but for your dp.

0 5
Levvy 22

How dare they? There should be some kind of centralized, massive network of information that they can use instead. You know, something where they could access information about past incidents of people who have had similar problems and the solutions they reached. oh, wait

1 0
fleur_de_fevrier_fml 22

When a customer buys an item as obnoxiously expensive as the Apple products are, the minimum is to provide a decent customer service

2 2
Levvy 22

Inter.... net? What is this... inter-netting thing you speak of, dunebro?

0 0
fuzz97 23

Really? Last time I was at the Apple store trying to get something fixed, the guy at the Genius Bar looked at my iPod for like five seconds and then just have me a new one.

2 1
Chaylbs_Draco 8

That's always what has happened for me too. I have never had a bad experience at my store.

1 1
stormchaser24 24

I would have googled it first, and see if that helped first. But that is because the closest apple store is 3.5 hours away.

0 0
littlekellilee 45

Though its ridiculous that they gave up (THEY could have googled it without telling you and fixed it), I understand why they said this. Apple doesn't have a search engine, no matter what they're going to be directing you to a competitor, and they may as well choose one of the two best one instead of saying "Why don't you Ask Jeeves?". That would make then sound like idiots.

0 1